Introduction

This material is designed to accompany a four day course on team leadership and coaching skills.

Objectives of the course

At the end of this course, participants will be able to:

Using this material

During the course, participants will be asked to study various pieces of material within this section and present back to the group. This methodology is designed to enable people with any learning preference (visual, auditory or kinaesthetic) to gain maximum benefit from the training. If you are unsure about your particular learning preference, you can complete a self-analysis by clicking here.

Material covered

• Leadership, communication and change
• Leadership and motivation
• The X Y and Z Theories of management
• Improving communications: tips for managers
• Using positive language
• Performance enhancements
• Organisational improvement: co-operative communication
• About team building: the manager's role
• Managing team performance
• Leading through supervision
• Goal setting
• Supervision
• Training and coaching
• Situational leadership
• When teams aren't important or desirable
• The impossible colleague
• Conflict and co-operation in the workplace
• Dealing with angry employees
• The six deadly sins of team building
• More time management tips
• Barriers and state management
• Coaching skills workbook